Suffered with noisy telephone (Land line:033-25440992) for couple of days. The BSNL technician yesterday (30.10.2013) corrected the fault and noise disappeared altogether. For some time the telephone functioned normally but much to my despair its dial tone suddenly went off and the telephone became stone dead. What’s most alarming, the handset of my cordless phone started displaying ‘Line in use’. I’m afraid my telephone line is being used by somebody else. I tried to lodge complaint at automatic complaint booking site but again I was dismayed by the recorded voice emanating from the above mentioned site that ‘my complaint is already there and work is in progress. I was confronted with similar situation last year and I couldn’t register fresh complaint as the complaint was already there. I don’t know what’s in store for me now and how long I would have to suffer. I like to solicit your assistance to bail out of such predicament, thanks to the quality of service offered by such a big telecom giant compared with the service rendered by private players in this field. Perhaps this is one of the many reasons which painfully compel longtime subscribers to part with BSNL.For myself I’ve bidden farewell to BSNL Broad Band service. Nevertheless perhaps those who are still reluctant to untie the knot with BSNL earnestly wish it best of luck!
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